Closing Date 10/07/2026 Job Title: Water Quality Technician Location: Sussex Contract Type: Permanent Hours: 37/ week (Friday to Monday 8:30 to 17:45) Salary: £28,793.70 Full UK Driving license required - Van supplied. There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint! Job Overview This role involves taking samples from a wide variety of water / wastewater operational sites and customers in accordance with the regulations prescribed by the Drinking Water inspectorate and the Environment Agency. You will need to comply with the requirements of the ISO17025 standard and follow the procedures contained within the Manual of Sampling to ensure samples are an accurate representation of the sample point / customer tap. You will make informed decisions regarding sampling process to ensure issues such as household plumbing does not contribute to Southern Water compliance failures. You will need to maintain an overview of the operational sites you visit, assessing factors such as security, overall effectiveness of operation and any defects likely to lead to compliance or H&S issues. Key responsibilities: · Undertake water, wastewater and sludge sampling in accordance with the sampling schedule and with great care and attention to detail; working independently to follow procedures competently. · Undertake customer sampling and complaint handling · Carry out on site analytical testing and associated quality checking to ISO17025, DWTS and MCERTS standards · Undertake emergency sampling during incidents and advise on water and wastewater quality issues · Registration of samples onto laboratory data system · Administration associated with sampling and monitoring · Reporting safety hazards · Scientific equipment management and fault diagnosis · Assess operational sites for general condition of operation / defects / issues Our purpose is big. Our impact is huge. And we know that every single one of us has the power, through our actions, to positively change society and the environment for good. It’s why careers with us have real meaning. Because, if you’re driven and ambitious, we can offer you huge opportunities for personal growth, professional development and constant innovation. Forever evolving. Forever focused on doing the right thing, we empower and encourage everyone to play to their strengths and to help us shape a fair and positive future for all. We believe in Water for Life. If you do too, Dive Right In. Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority. That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position. Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?
